Terms of Service

SteelCaller Estimate is a cloud-based software application for structural steel estimating, including voice-driven takeoff, buyout pricing, cost recap, and scope letter generation. The Service is delivered via web browser on your own devices.

We may update, modify, or discontinue features of the Service from time to time. We will make reasonable efforts to notify you of material changes that affect your use of the Service.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. You agree to provide accurate, current, and complete information when creating your account and to keep that information up to date.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at support@steelcaller.com of any unauthorized access or security breach.

The Service is provided on a subscription basis. Current pricing is listed at /pricing and is stated in US Dollars. As of the effective date of these Terms, subscriptions are billed as follows:

• Monthly plan: $249 USD per month, billed on the same calendar day each month
• Annual plan: $2,390 USD per year, billed on the same calendar day each year (representing approximately $199 per month, a 20% savings over monthly billing)

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. By providing a payment method, you authorize us to charge the applicable fees and any applicable taxes to that payment method on a recurring basis.

We may change pricing with at least 30 days' advance notice. Price changes will apply to your subscription at the start of your next billing period.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain access to the Service until that time.

Except where required by law, fees paid are non-refundable. We do not provide prorated refunds for partial billing periods.

You agree not to:

• Use the Service in violation of any applicable law, regulation, or third-party right
• Attempt to gain unauthorized access to the Service, other accounts, or our systems
• Reverse-engineer, decompile, or attempt to derive the source code of the Service
• Resell, sublicense, or commercially redistribute access to the Service without our written permission
• Upload malicious code, scrape the Service using automated tools, or interfere with its normal operation
• Use the Service to transmit content that is unlawful, infringing, or harmful to others

You retain all ownership rights to the data you input into the Service, including your job details, takeoffs, buyout data, scope letters, company logo, and related information (“Your Content”).

You grant us a limited, non-exclusive license to host, process, and transmit Your Content solely as necessary to provide the Service to you. This license ends when you delete the content or close your account, except as required to maintain backups or comply with law.

You are responsible for the accuracy of Your Content and for obtaining any permissions necessary to upload it. We are not responsible for errors in estimates, bids, or scope letters produced using the Service — you are the final reviewer of all output.

The Service, including its software, design, trademarks, and documentation, is owned by SteelCaller and protected by intellectual property laws. These Terms grant you a limited, non-transferable, revocable license to use the Service in accordance with these Terms.

“SteelCaller,” the SteelCaller logo, and related marks are trademarks of SteelCaller. You may not use them without our written permission, except to refer to the Service.

The Service uses third-party infrastructure providers (including hosting, database, storage, AI language models, and — when applicable — payment processing) to deliver its functionality. Your use of the Service is also subject to the privacy practices of these providers, as described in our Privacy Policy.

You may terminate your account at any time by canceling your subscription and requesting account deletion.

We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay fees when due, or use the Service in a way that creates risk or legal exposure for us or other users. Where reasonable, we will provide notice and an opportunity to cure.

Upon termination, your right to use the Service ends. We will make Your Content available for export for 30 days following termination, after which it may be permanently deleted.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

We do not warrant that the Service will be uninterrupted, error-free, or that any voice-parsed, calculated, or generated output will be accurate for your intended use. You are solely responsible for reviewing all bid numbers, takeoffs, and scope letters before using them in a commercial transaction.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SteelCaller SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100 USD.

You agree to defend, indemnify, and hold harmless SteelCaller from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, or your breach of these Terms.

These Terms are governed by the laws of the State of Mississippi, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or your use of the Service will be resolved in the state or federal courts located in Mississippi, and you consent to the personal jurisdiction of those courts.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

Questions about these Terms? Email us at support@steelcaller.com.